Wednesday, September 29, 2010

Rating Beverly Hills Porsche, Reviews Are Important to Us













As online review sites like Yelp, City Search and Repair Pal become more and more popular, car dealers find it increasingly necessary to monitor these sites.

There is an old adage that goes something like this; “A happy customer tells one friend about their experience, an unhappy customer tells ten.” Thanks to the web, today we can safely say the unhappy customer will tell everyone.

It’s for that reason Beverly Hills Porsche’s management team reads every review that surfaces. Each review is printed out and read aloud to department employees during regular staff meetings. Every employee that has contact with a Beverly Hills Porsche customer will get to hear in the customers’ own words what they think of our dealership.

Negative reviews are not taken lightly. Every review is a snapshot of how a customer is feeling about the level of service we provided. Sometimes the encounter was brief, a simple word or expression set them off. In every case we do our best to look at every possible way the incident could have been prevented and then set out to find a way to make sure it doesn’t happen again.

When we receive a positive review we also look closely at what the customer says about our actions. It always helps to know what you are doing wrong but you also can learn a lot when someone tells you what you are doing right.

Happily for the customers of Beverly Hills Porsche, our staff focuses on getting it right the first time and we almost always come through. Sometimes we fall short of customers expatiations. It’s for that reason we reach out and ask for your help. Let us know how you feel. Give us a chance to work it out with you. Let us have the opportunity to keep you as our valued and satisfied customer.

If you have comments about Beverly Hills Porsche’s sales department please call Rick Nanas our General Sales Manager at 310-481-2266.

For any concerns regarding our service department please call Trevor Williams our Service Manager at 310-481-2302.

Beverly Hills Porsche is committed to stellar customer service and we believe that is why we have become the largest volume Porsche dealer in Los Angeles. We look forward to seeing you in our showrooms and service drives.

Thank you for your continued loyalty and trust.

Beverly Hills Porsche is the #1 Volume Sales leader in Los Angeles, California
8425 Wilshire Blvd.
Beverly Hills, CA 90211
Beverly Hills Porsche is an authorized factory dealership of Porsche cars, SUVs, accessories, parts and merchandise. Centrally located to all of Los Angeles, we aim to be a complete lifestyle destination for all Porsche owners and fans!
Follow Beverly Hills Porsche on Twitter
www.twitter.com/BevHillsPorsche

Saturday, September 25, 2010

Naos Yachts + Porsche Design + Beverly Hills Porsche Cars = Event Not To Be Missed!


The Marina Event at Porsche Design on Rodeo Drive!

Porsche Design is celebrating the new Marina Collection partnering with Naos Yacht Sales and your favorite Porsche dealer, Beverly Hills Porsche.

Come and enjoy a great party with cocktails and hors d'oeuvres and plenty of like minded Porsche owners talking about yachts, cars and of course Porsche Design.

The event is scheduled for Saturday, the 2nd of October from 6.00 pm to 8.30 pm at the Porsche Design Store Beverly Hills, 236 N Rodeo Drive.

RSVP - CLOSED

Pictures of the event: CLICK HERE

Participate in our raffle and win either an item from our Marina Collection or a day of sailing in one of Naos' beautiful sail boats. We look forward to welcoming you and your companion.

Beverly Hills Porsche is the #1 Volume Sales leader in Los Angeles, California
8425 Wilshire Blvd.
Beverly Hills, CA 90211
Beverly Hills Porsche is an authorized factory dealership of Porsche cars, SUVs, accessories, parts and merchandise. Centrally located to all of Los Angeles, we aim to be a complete lifestyle destination for all Porsche owners and fans!
Follow Beverly Hills Porsche on Twitter
www.twitter.com/BevHillsPorsche

Wednesday, September 1, 2010

Beverly Hills 90210 Celebrates on 9-02-10

9-02-10 Day!

On September 2, 2010 our fair city of Beverly Hills is celebrating a once in a lifetime event. It's the one day this century that the date will line up perfectly with our famous California zip code.

The City of Beverly Hills will be pulling out all the stops with an event headlined by international pop sensation and Grammy nominee Natasha Bedingfield, along with CNN Talk Show host Larry King as master of ceremonies. The Beverly Hills Chamber of Commerce introduces Mayor Jimmy Delshad to kick off the evening’s festivities. Guests will be provided with unlimited food and drink from renowned Beverly Hills restaurants and chefs. Celebrated chef Wolfgang Puck of Spago Beverly Hills and Cut Beverly Hills will make a special appearance.

To learn more or to buy tickets click here: BEVERLY HILLS WINE & FOOD FESTIVAL


Beverly Hills Porsche is the #1 Volume Sales leader in Los Angeles, California

8425 Wilshire Blvd.
Beverly Hills, CA 90211
www.BeverlyHillsPorsche.com

Beverly Hills Porsche is an authorized factory dealership of Porsche cars, SUVs, accessories, parts and merchandise. Centrally located to all of Los Angeles, we aim to be a complete lifestyle destination for all Porsche owners and fans!

Follow Beverly Hills Porsche on Twitter
www.twitter.com/BevHillsPorsche